Returns & Exchanges
At iroirocolors, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we accept returns on unused and unopened products within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our beauty support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing